Guarantees

We guarantee:

  • 1 year support for all commercial products;
  • access to updates throughout the product lifecycle;
  • during the first 60 days from the date of sale, should a problem occur that is specifically related to one of our products and we are unable to resolve (fix) the problem, we will refund amount of the purchase price;
  • 100% satisfaction Guarantee, this means that our products will work as it is specified in the description for each product, for a basic installation of software for which this product is designed;
  • response to your request within 24 hours.

  • Our Support includes:

    • consultation on the products work;
    • resolving problems that is specifically related to our products;
    • comprehensive assistance with resolving problems that is not specifically related to our products;
    • modifications to the product at your request if the change would be beneficial for other users of the product.